Privacy Policy
Last Updated: March 15, 2025
We believe in straightforward communication about how we handle your information. This policy explains what data we collect when you use our trading education platform, why we need it, and what rights you have.
Who We Are and What We Do
DataDevByteFlux operates from Sofia, Bulgaria, providing trading education resources for beginners. Our physical location is Bulevard "Bulgaria" 53А, 1404 Motopista, Sofia, Bulgaria. You can reach us at +35982822800 or info@datadevbyteflux.com.
As an educational platform focused on trading basics, we process personal information according to Bulgarian law and the General Data Protection Regulation (GDPR). This means your data gets the same strong protections across the European Economic Area.
Information We Collect
Data You Provide Directly
When you interact with our platform, you voluntarily share certain information with us:
- Name and contact details when registering for educational content
- Email address for course communications and updates
- Phone number if you choose to provide it for direct support
- Payment information when purchasing educational materials (processed through secure third-party systems)
- Questions, feedback, and messages you send through contact forms
Automatically Collected Information
Like most websites, our platform automatically logs some technical data:
- IP address and general location information
- Browser type and device specifications
- Pages visited and time spent on different sections
- Referring website if you clicked through from somewhere else
- Operating system and screen resolution details
We don't collect sensitive financial account information. Our educational platform teaches trading concepts but doesn't connect to your actual trading accounts.
How We Use Your Information
Here's what actually happens with the data we collect. We're not interested in selling your information or bombarding you with unrelated marketing.
Educational Service Delivery
Your information helps us provide the trading education you signed up for. This includes sending course materials, updating you about new lessons, and responding to your questions about trading concepts.
Platform Improvement
We analyze usage patterns to understand which educational content resonates with beginners. If everyone skips a particular lesson, that tells us something needs improvement. This kind of analysis uses aggregated data rather than tracking individual users in detail.
Communication and Support
When you contact us with questions about trading basics or technical issues, we use your contact information to respond. We might also send occasional updates about new educational resources, but you can opt out anytime.
Legal Compliance
Sometimes Bulgarian law requires us to maintain certain records or respond to valid legal requests. We only disclose information when legally obligated.
Understanding Your Data Rights
Want to know what data we have about you?
Send a request to info@datadevbyteflux.com. We'll provide a complete copy within 30 days. No charge for the first request in a 12-month period.
Need to update incorrect information?
Email us with the corrections. We'll update our records within 5 business days for straightforward changes.
Want to delete your account completely?
Contact us through info@datadevbyteflux.com or call +35982822800. We'll process deletion requests within 30 days, though we may retain some information if legally required.
Concerned about how we're using your data?
You can object to certain processing activities. Reach out to discuss your specific concerns, and we'll explain our legal basis or stop processing if appropriate.
Data Storage and Security
We store your information on secure servers located within the European Union. Our technical team implements industry-standard security measures including encryption, access controls, and regular security audits.
That said, no online system is 100% secure. We can't guarantee absolute security, but we take reasonable precautions to protect your data from unauthorized access, alteration, or destruction.
How Long We Keep Your Data
Active accounts: We maintain your data as long as your account remains active or as needed to provide educational services.
Closed accounts: After account closure, we typically delete personal information within 90 days. Some data might be retained longer if required by Bulgarian tax law or for legitimate business purposes like fraud prevention.
Communications: Support conversations and feedback are kept for up to 3 years to help us improve our educational content.
Sharing Information with Third Parties
We don't sell your personal information. Period. But we do work with some service providers who help us operate the platform:
Payment Processors
When you purchase educational materials, your payment information goes directly to our payment processor. They handle the transaction securely, and we only receive confirmation that payment succeeded.
Email Service Providers
We use email platforms to send course materials and updates. These providers can access your email address and name, but they're contractually prohibited from using this information for their own purposes.
Analytics Services
Basic analytics tools help us understand how people use the platform. These services might collect your IP address and browsing behavior, typically in anonymized form.
All third-party providers are required to maintain data protection standards consistent with GDPR requirements. We choose partners carefully and review their security practices regularly.
Cookies and Tracking Technologies
Our website uses cookies – small text files stored on your device. Some are essential for the platform to function, while others help us improve the user experience.
Essential Cookies
These keep you logged in and remember your preferences. The platform won't work properly without them.
Analytics Cookies
These help us understand which educational content is most useful. You can disable these through your browser settings without affecting core functionality.
Most browsers allow you to control cookie settings. Check your browser's help section for specific instructions. Blocking all cookies might limit some platform features.
Your Rights Under Bulgarian and EU Law
As someone using services from a Bulgarian company, you have specific rights regarding your personal data:
Access and Portability
You can request a copy of your personal data in a commonly used electronic format. This lets you transfer your information to another service if you choose.
Rectification
If we have incorrect information about you, let us know. We'll fix it promptly.
Erasure ("Right to be Forgotten")
You can ask us to delete your personal data in certain circumstances. We'll comply unless we have a legitimate reason to retain the information, such as legal obligations.
Restriction of Processing
In some situations, you can ask us to limit how we use your data while still storing it.
Objection
You can object to processing based on legitimate interests or for direct marketing purposes. We'll stop unless we have compelling grounds to continue.
Filing a Complaint
If you're unhappy with how we handle your data, you can complain to the Bulgarian Commission for Personal Data Protection (CPDP). Their website is cpdp.bg, and they're located at 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria.
International Data Transfers
We primarily store and process data within the European Union. If we ever need to transfer information outside the EU, we'll use appropriate safeguards like Standard Contractual Clauses approved by the European Commission.
Given that we operate from Bulgaria and serve primarily Bulgarian and European users, cross-border transfers are uncommon. But when necessary, your data receives the same level of protection regardless of where it's processed.
Children's Privacy
Our trading education platform targets adults. We don't knowingly collect information from anyone under 16 years old. If you're a parent and believe your child has provided us with personal information, contact us immediately at info@datadevbyteflux.com. We'll delete such information promptly.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users via email and update the "Last Updated" date at the top of this page.
We recommend checking this page periodically, especially if you haven't used the platform in a while. Continued use after policy updates constitutes acceptance of the changes.
Specific Bulgarian Legal Requirements
As a company registered in Bulgaria, we comply with additional local requirements beyond GDPR:
- We're registered with the Bulgarian Commission for Personal Data Protection
- Financial records are retained for 5 years as required by Bulgarian tax law
- Consumer protection regulations under Bulgarian law apply to all transactions
- Bulgarian contract law governs the relationship between users and our platform
For questions about Bulgarian-specific requirements, feel free to contact us. We're happy to explain how local regulations affect your data rights.
Questions About Your Privacy?
If something in this policy isn't clear, or if you want to exercise any of your data rights, get in touch. We respond to privacy inquiries within 5 business days.